CCTV Maintenance Plan Pinnacle 64 Camera System CCTV Upgrade Service Camera Failed Video Lost Site Service CCTV Support Troubleshoot

CCTV Maintenance Plan Pinnacle 64 Camera System CCTV Upgrade Service Camera Failed Video Lost Site Service CCTV Support Troubleshoot

 

CHOICECYCLE CCTV offer the best CCTV Maintenance Plan Pinnacle 64 Camera System CCTV Upgrade Service Camera Failed Video Lost Site Service CCTV Support Troubleshoot

1. Scheduled Maintenance:
   • Regularly scheduled, proactive maintenance visits to inspect, clean, and optimize all components of the CCTV system.
2. Camera System Inspection:
   • Thorough examination of each camera, lens, housing, and mounting to identify and address any signs of wear, damage, or degradation.
3. CCTV Upgrade Service:
   • Comprehensive upgrade services, including the replacement of outdated or malfunctioning equipment and integration of the latest technology for enhanced performance.
4. High-Resolution Camera Installation:
   • Installation or replacement of high-resolution cameras to improve the clarity and detail of video footage.
5. Video Loss Troubleshooting:
   • Prompt identification and resolution of any issues related to video loss, ensuring continuous and reliable surveillance.
6. Site Service:
   • On-site services for troubleshooting, repairs, and maintenance to address issues directly at the location of the CCTV system.
7. CCTV Support:
   • Responsive and ongoing support services, including a dedicated support hotline, to assist with technical issues and user inquiries.
8. Failure Analysis:
   • In-depth analysis of any system failures, including root cause identification and implementation of corrective measures.
9. Remote Monitoring Setup:
   • Configuration and optimization of remote monitoring capabilities to allow for centralized surveillance and management.
10. Network and Connectivity Check:
    • Regular verification of network connections to ensure seamless communication between cameras, recorders, and monitoring devices.
11. System Troubleshooting:
    • Comprehensive troubleshooting services to identify and address any technical issues promptly.
12. Documentation and Reporting:
    • Maintenance of detailed records, including service reports and documentation of any changes or upgrades made to the system.
13. Software Updates and Patching:
    • Regular updates of the CCTV system software to ensure protection against security vulnerabilities.
14. Emergency Response:
    • Priority response to critical issues and emergencies to minimize downtime and potential security risks.
15. Training and User Education:
    • Training sessions for system users to ensure they are familiar with the operation and basic troubleshooting of the CCTV system.
16. Extended Warranty:
    • Provision of an extended warranty to cover replacement or repair costs for covered components.
17. Customized Solutions:
    • Tailored solutions based on the unique needs and requirements of the specific CCTV system.
18. Advanced Analytics Integration:
    • Integration of advanced analytics solutions for enhanced video analysis and intelligent monitoring.
19. Regular System Health Checks:
    • Regular checks to ensure the overall health and performance of the CCTV system.
20. Dedicated Account Manager:
    • Access to a dedicated account manager for personalized support and coordination of services.
21. Physical Security Assessment:
    • Periodic assessment of the physical security infrastructure to identify potential vulnerabilities.
22. Cybersecurity Measures:
    • Implementation of cybersecurity measures to protect against unauthorized access and data breaches.
23. 24/7 Monitoring:
    • Continuous monitoring of the CCTV system to detect and respond to any anomalies or security incidents.

Before selecting a maintenance plan, carefully review the terms and conditions provided by the service provider to understand the full scope of services, response times, and any exclusions. Ensure that the plan aligns with the specific requirements and goals of the CCTV system in question.

 

1. Faced Camera Failed and Video Lost after installed?
2. Could not view from Mobile App? 
3. Who to look for fixing firmware bug? How to upgrade new firmware?
4. Called up for Service and Support but No One response?
5. Is there a Service Maintenance Plan like Mobile Phone when need service and troubleshooting?

64 camera system + Preventive maintenance package

Free 64 pieces of Choice brand 3MP IP POE Dome or Bullet + 4 sets 16ch IP POE NVR with 1000GB Mobile App Xmeye. (Promo CC64CPOE12M)
OR
Free 64 pieces of Hikvision brand 2MP Analog Dome or Bullet + 2 sets 32ch DVR with 1000GB Mobile App Hik-connect. (Promo  HIK64C12M)

Warranty up to 2 years! | Service Plan up to 25 site visits! | Equipment One to One Replacement!!  | Technician Visits within 3~7 working days.

T&C-
exclude installation : $80 (replacement, existing cabling) and $150 (new cabling) per point base on HDB size & height.

Purchase with Purchase : Cat6 Lan Cable 305m $98.00  || 24″ Monitor $198.00  || 

Note: If Height above 3 meter, Client please provide Ladder, Scissors or Vertical Lifts.

+10% HIKVision brand Audio or IP POE |  +20% Dahua brand  || Up-Grade able to 5MP, 8MP if require. 

More CCTV Maintenance Plan Silver 4 cameras  ||  Gold 8 Cameras  || Platinum 16 Cameras  || Diamond 32 Cameras  || Pinnacle 64 Cameras

Do you need to maintain existing systems?

Your Company, Agency, Authority may already have a CCTV system and are looking for an Specialize Surveillance  Provider to maintain and servicing it.
We are Authorized Trained Service Provider by Certis Cisco, Hikvision, Dahua, Ezviz, Wisenet Samsung, Panasonic etc. wide range of manufacturers and are glad to provide maintenance and testing of both new and existing installations.

Choicecycle CCTV Pte Ltd was awarded Business Service Excellence by Enterprise (Spring) Singapore in 2014 and CaseTrust in 2013. 
Now maintaining for Ministry, NTUC, Army Camp, Community Centre, MOE Schools etc. for past 18 years with Great Track Records and Hundreds of Google 5 Stars Review.

 

CCTV Maintenance Plan Pinnacle 64 Camera System CCTV Upgrade Service Camera Failed Video Lost Site Service CCTV Support Troubleshoot

 

What is CCTV preventive maintenance ?

Preventive maintenance is like taking care of your vehicle, without any regular or preventive maintenance, is just waiting for it to breakdown.
The continued effectiveness of your Security CCTV system can only be guaranteed with planned preventative maintenance.

Without regular maintenance, even the most latest and effective IP rated equipment will also deteriorate.
it’s important that our highly qualified engineers, graduate from ITE to checks your system regularly.

This will ensure your security equipment continues to meet your expectations, working efficiently and is less likely to develop defects in the future.

Maintaining your security systems regularly will ensure CCTV systems are working to their optimum performance and that videos recorded and stored are fit for purpose.

Are of evidence quality and could be used as protecting Company, Council and Committees Members, Service Staffs being abused by the Public or Stranger.
It also helps as admissible evidence for purposes of investigation or for use in courts of law.

To avoid any lapses in security surveillance monitoring, CCTV system maintenance is usually carried out whilst all devices are still in operation, not when parts breakdown.

Regular Servicing Plan should be planned as part of the overall security system maintenance checklist requirements of the business.

Checklist on Camera and Power Supply verify the following:

1. Check Power Adapter produce sufficient voltage and ampere to power up Camera.
2. Camera angle and view is adjusted to customer’s requirements.
3. Camera / housing viewing window is clean, inside and out.
4. Camera lens is dust free.
5. Interior of camera enclosure is clean and dry.

Checklist on WIRING and CABLES verify the following:

1. Check wiring and cable harnesses for wear and fray.
2. Check to make sure cable is dressed properly.
3. Check connectors and cable entry points for loose wiring.
4. Check Cat5 Cat6 LAN cable and Baluns, coaxial cable is transmitting an adequate video signal to control room. Signal should be free of distortion.
5. Make sure all coaxial connectors are insulated from conduit and junction boxes.

Checklist on DVR NVR and Hard disk verify the following:

1. Check Power Adapter produce sufficient voltage and ampere to power up DVR NVR PCB and hard disk.
2. Check all videos display smoothly.
3. Check hard disk could playback and backup sample videos.
4. Check bad sector and corrupted files – reducing storage space and capacity.
5. Clean up and ensure space for ventilation and release heat to prolong lifespan.

CCTV Maintenance Plan Pinnacle 64 Camera System CCTV Upgrade Service Camera Failed Video Lost Site Service CCTV Support Troubleshoot

 

 

CCTV Maintenance Plan Pinnacle 64 Camera System CCTV Upgrade Service Camera Failed Video Lost Site Service CCTV Support Troubleshoot